Textizen was launched from a team of Code for America Fellows to enable residents who do not have internet access or smart phones to participate in online public engagement. Textizen uses texting (SMS) capability available on any mobile phone to enable ongoing communication with residents through surveys, follow-up capabilities, and ongoing opt-in communication. A large number of engagement responses can be automated, and the administrator platform allows for detailed analysis and review of results.
Textizen has been used for visioning, idea generation, needs assessment, general feedback, benchmarking, and for signing people up for services. It also supports translation into Spanish. Currently based in Philadelphia and San Francisco, Textizen is operating in several cities, but services and pricing are still developed on a project-by-project basis.